Privacy

Data Collection and Use

This Privacy Policy outlines the types of information we collect and how we use it. Crafted Furniture Solutions is committed to protecting your privacy and complying with relevant data protection legislation in the United Kingdom. We collect personal information such as your name, email address, and contact details when you communicate with us, place orders, or request services. This information is used to provide our services to you, improve our operations, and communicate with you effectively. We also collect non-personally identifiable information through cookies and similar technologies, enabling us to enhance your browsing experience on our website. We do not sell or rent your personal information to third parties, and we take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

Information Sharing and Disclosure

Crafted Furniture Solutions may share your information with third-party service providers who assist us in performing our services, such as delivery partners and payment processors. These third parties are contractually obligated to use your data only for the intended purposes and must comply with data protection laws. We may also disclose your information if required by law or to protect our rights, safety, or property. In the event of a business merger, acquisition, or sale, your personal data may be transferred to the relevant party, in which case you will be notified and given the opportunity to manage your consent preferences. Our website may contain links to external websites, but we are not responsible for their privacy practices. We encourage you to review the privacy policies of any such websites you visit.

Your Rights

Under the General Data Protection Regulation (GDPR) and other UK data protection laws, you have certain rights regarding your personal data. These include the right to access, rectify, or erase your data, the right to restrict or object to its processing, and the right to data portability. You can request a copy of the personal data we hold about you by contacting us via email at [email protected]. If you believe that the data we hold is inaccurate or incomplete, please notify us so that we can correct it. If you wish to opt-out of marketing communications or withdraw your consent for any data processing activities, please contact us to update your preferences.

Data Security and Retention

We implement robust security measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include secure servers, data encryption, and physical security protocols. We regularly review our security practices to ensure their effectiveness and compliance with legal requirements. We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it. Despite our efforts, no data transmission or storage can be guaranteed to be 100% secure. However, we strive to protect your data to the best of our ability. If you suspect any security breach, please contact us immediately.

Updates to This Privacy Policy

Crafted Furniture Solutions reserves the right to update this Privacy Policy as needed to reflect changes in our business operations, legal obligations, or data protection practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. In the event of significant changes to the policy, we may notify you via email or through a notice on our website. By continuing to use our services after such changes take effect, you acknowledge and accept the revised policy. If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at [email protected] or at our postal address: The Royal Armouries Museum, Armouries Dr, Leeds LS10 1LT, United Kingdom.